Nationwide business phone service from central Indiana
A phone system that works the way your business does
Servant Voice replaces the aging phone system in your closet with one that lives in the cloud. Calls ring desk phones, computers and cell phones alike, and a team that knows your setup is there when you need help.
Why small businesses switch
Most of our customers come to us with a phone system that still works, mostly, but has stopped keeping up.
Keep your numbers
We move your existing phone numbers to Servant Voice, so customers keep calling the numbers they know.
Your business line, on your phone
Answer on a desk phone, a computer or the Servant Voice app. Calls from your cell show the business number, so you never give out your personal one.
Nothing in the closet
No phone server on site to age out or fail. If the office loses power or internet, calls still get answered and can ring the app.
Support from people, not a queue
Support comes from our own team in Fishers, Indiana, not a national call center queue.
Signs your phone system is holding you back
- Changing the greeting or the holiday hours takes a service call.
- Staff working from home can't answer the main line.
- Only one technician still knows how the system is set up.
- You pay for phone lines that sit idle most of the day.
- Nobody can tell you who called yesterday, or who answered.
What changes with Servant Voice
You manage greetings, schedules and who rings where from a web portal, or ask us and we'll do it.
Every user can answer from the office, from home or on the road with the same extension and the same business caller ID.
Call history, voicemail and recordings are in one place, and voicemail arrives in your email.
When something isn't right, you call us and talk to people who know your setup.
Everything a business phone system should do
These come standard with every Servant Voice system, on desk phones and in the Servant Voice app. Every user gets the app on up to two devices, computer or mobile, at no extra charge.
Auto attendants
"Press 1 for sales" menus with greetings you can change any time.
Call queues and ring groups
Send calls to the right team, in the order you choose.
Business hours and holidays
Calls follow your schedule automatically, after hours included.
Voicemail to email
Messages arrive in your inbox, ready to play on any device.
Call recording
Record every call, none, or on demand.
Call park
Park a call and pick it up from any phone in the office.
Call history
See who called, when, and who answered.
Web portal
Manage users, greetings and call routing from a browser.
Add what your business needs
Turn on extras for the users who need them, or choose Premium seats, which include texting, fax, Teams calling and voicemail transcription.
Business texting
Send and receive text messages from your business number.
Fax
Send and receive faxes online or by email, or keep a fax machine on an adapter.
Microsoft Teams calling
Make and take business calls inside Microsoft Teams.
Conference bridge
A dial-in conference line for meetings with outside callers.
Voicemail transcription
Voicemails get transcribed when delivered by email.
Call center seats
Queue agents and supervisors, with tools to monitor and coach calls and report on the queue.
Switching is a project we run with you
You don't need an IT department to change phone systems. We plan it with you and set it up, so the change is invisible to your callers.
Get a quote
Tell us about your users, phones and how calls should flow. We'll recommend what fits and price it.
Request a quoteStart moving your numbers
You sign a porting authorization and we start the transfer from your current provider right away, because it takes a little while.
Plan your setup
While the transfer runs, we go through your greetings, menus, ring groups and schedules with you on a call, and build the system to match.
Go live
Your phones and apps are set up before your numbers move, so calls arrive in the right place on day one.
How switching works
A small company with a simple idea
Servant Voice started in Fishers, Indiana, from the same team behind Servant 42, a managed IT services company. We saw small businesses stuck between phone providers with good technology and poor service, or good service and dated technology, and decided they shouldn't have to choose.
The name is the idea: we're here to serve, and we earn your business every month.
What businesses ask us first
Can we keep our phone numbers?
Yes. We move your existing numbers to Servant Voice, so customers keep calling the numbers they know. A few rural numbers can't leave the local phone company, which affects every provider; we'll check yours before you sign up.
Do we need to be near you?
No. Servant Voice works anywhere your business has an internet connection. We're based in Fishers, Indiana, and support happens by phone and remote session wherever you are.
What happens if we lose power or internet?
The phone system runs in the data center, not in your building, so calls are still answered. They can ring the Servant Voice app on your staff's cell phones, forward to another number, or go to voicemail until you're back. Our partners at Servant 42 can also set up a second internet connection that takes over automatically.
Desk phones or the app?
Either, or both. Desk phones suit front desks and offices, and the app suits people who are out and about. Most businesses mix them, and some people use both on the same extension.
Can we change greetings and hours ourselves?
Yes. Greetings, business hours, holidays and who rings where are all in the Manager Portal, and schedules switch on their own. Or call us and we'll make the change.
Do we have to use Servant 42 for our IT?
No. Servant Voice phones and Servant 42 IT are separate services: choose either, or both. The Servant 42 team also supports Servant Voice phones, since a modern VoIP phone is a specialized computer on your network.
Ready to leave the old phone system behind?
Tell us how your business takes calls today, and we'll put together a quote that fits. Or call us at 317-868-5444.