Microsoft Teams calling
Make and take business calls in Microsoft Teams
If your business already uses Microsoft Teams, your people can call regular phone numbers right from Teams on their computer or cell phone, with your business number.
If you have Microsoft Teams already, part of the Microsoft 365 productivity suite, it's easy to connect our phone service so you can make and receive calls to regular phones right inside Teams. You won't lose the features of our phone system, and you'll gain a single place for employees to communicate.
Don't need Teams calling for everyone? Not a problem: pick the users who should have it, and the rest keep their desk phones or the Servant Voice app.
How it fits together
Calls in Teams
Users dial out and answer calls in the same Teams app they already use for chat and meetings.
Your phone system stays in charge
Auto attendants, queues and schedules keep working, and can ring Teams users like any other phone.
Mix and match
Some users in Teams, others on desk phones or the app, all on the same system.
Questions about Teams calling
Do I need a particular Microsoft license?
Yes. Each user who makes calls in Teams needs a Microsoft Teams Phone license from Microsoft, alongside their Microsoft 365 plan. We'll check your current licenses and tell you exactly what's needed.
Is Teams calling extra?
Teams calling is an add-on per user, and it's included in Premium seats. Ask us for a quote with the users who need it.
Ready to leave the old phone system behind?
Tell us how your business takes calls today, and we'll put together a quote that fits. Or call us at 317-868-5444.